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The Wispr Ground Control Update Tool crashes when I try to run it, and will not install the app. How can I fix this?

  • Confirm you followed all steps correctly in the manual: Updating Wispr Ground Control

  • Ensure that you are installing from the extracted file and not the zipped folder.

Can the volume of the smart controller be muted/unmuted from inside of WisprGroundControl?

Yes. You can mute all audio output if needed by navigating to the settings button on the toolbar, going to general, scroll down and click the “Mute all audio output” option as seen below. To unmute the volume, simply click to uncheck the option box.

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I’ve tried to upload a new version of WGC Flight Firmware through Mission Planner

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and I get the error “Cannot Read Board”. How can this be fixed?

If you try to load the Custom Flight Firmware onto the drone and you have confirmed everything is

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connected correctly

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but you still get

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this error

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,

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check

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the top right of Mission Planner and

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ensure the COM port is set to Auto. If it is set to anything else you will not be able to load the Custom Flight Firmware

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, resulting in this error message.

How do I use the Offline Maps feature and what is its purpose?

Offline maps are a good tool to

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utilize if you are going to be flying at a later time in

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an area without Wi-Fi access, but still will need

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to access maps while flying. Without Wi-Fi, you will not be able to download the maps of the area you are flying in unless previously downloaded through offline maps while connected to a Wi-Fi network to save them.

  • Here is a guide on how to download and use them

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My gimbal doesn’t adjust to a specific pitch. What is the problem? [Ranger]

  • Verify that your SBUS Cord (Three pronged plug) is plugged into the gimbal and the SBUS plug in on the side of the drone correctly. This will ensure you have SBUS commands over the gimbal.

  • Ensure that you enter the desired gimbal pitch in the fields during mission planning before uploading. Changes made after an upload are not registered unless another upload is performed.

    • For surveys planned with a camera payload equipped, the gimbal pitch is set to 90 by default, which results the in the camera facing straight down in flight.

Remote ID

Remote ID information can be found here.