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General FAQs’

I’ve tried to upload a new version of WGC Flight Firmware through Mission Planner and I get the error “Cannot Read Board”. How can this be fixed?

If you try to load the Custom Flight Firmware onto the drone and you have confirmed everything is connected correctly but you still get this error, check the top right of Mission Planner and ensure the COM port is set to Auto. If it is set to anything else you will not be able to load the Custom Flight Firmware, resulting in this error message.

How do I use the Offline Maps feature and what is its purpose?

Offline maps are a good tool to utilize if you are going to be flying at a later time in an area without Wi-Fi access, but still will need to access maps while flying. Without Wi-Fi, you will not be able to download the maps of the area you are flying in unless previously downloaded through offline maps while connected to a Wi-Fi network to save them.

My gimbal will not point to a specific pitch angle. What is the problem?

  • Check that your Sbus Cord (Three pronged plug) is plugged into the gimbal and the Sbus plug in on the side of the drone correctly. This will ensure you have full Sbus commands over the gimbal

  • Ensure when planning a mission, you pick the correct custom pitch angle you plan to have the gimbal pointing while running a mission

    • If survey is planned using a camera, the custom pitch angle is always defauled to 90 degrees which means it is pointing straing down on the Z Axis from the drone.

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