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General FAQs’

I’ve tried to upload a new version of WGC Flight Firmware through Mission Planner and I get the error “Cannot Read Board”. How can this be fixed?

If you try to load the Custom Flight Firmware onto the drone and you have confirmed everything is connected correctly but you still get this error, check the top right of Mission Planner and ensure the COM port is set to Auto. If it is set to anything else you will not be able to load the Custom Flight Firmware, resulting in this error message.

How do I use the Offline Maps feature and what is its purpose?

Offline maps are a good tool to utilize if you are going to be flying at a later time in an area without Wi-Fi access, but still will need to access maps while flying. Without Wi-Fi, you will not be able to download the maps of the area you are flying in unless previously downloaded through offline maps while connected to a Wi-Fi network to save them.

My gimbal doesn’t adjust to a specific pitch. What is the problem?

  • Verify that your SBUS Cord (Three pronged plug) is plugged into the gimbal and the SBUS plug in on the side of the drone correctly. This will ensure you have SBUS commands over the gimbal.

  • Ensure that you enter the desired gimbal pitch in the fields during mission planning before uploading. Changes made after an upload are not registered unless another upload is performed.

    • For surveys planned with a camera payload equipped, the gimbal pitch is set to 90 by default, which results the in the camera facing straight down in flight.

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