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How should I proceed if the Error “PreArm: OpenDroneID: System not available" persists and cannot be cleared on my Herelink Controller?

This has been fixed in WGC 1.6.0. Please update to prevent this issue.

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titleLegacy Solution
  • Open the WisprGroundControl application and allow parameters to load. If the error “PreArm: OpenDroneID is shown and persist, follow the steps below if the error

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  • persists,

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  • you will see

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  • the PreArm error "System not available."

  • Swipe down from the top of the Herelink screen to see the drop-down menu.

  • Ensure your location Icon is lit up on the drop-down menu (meaning your location is turned on on the RC). If the icon is not lit up bright: quick press the icon to turn your location on.

  • Once you ensure the location is on, press and hold the location icon.

    • Select Mode. A screen with 3 options will show. Select Device only (Use GPS to determine location).

  • Press the back arrow once beside Location mode.

  • Select the Hamburger button (the triple bar ≡) next to location.

  • Scroll down to Date & Time under system and select it.

  • Ensure Automatic date & time is toggled on and select “Select time zone”

  • Scroll through the time zone options and choose the time zone corresponding to your flight location.

  • Press the square icon on the left side of the screen to close out and either swipe thScroll through the time zone options and select the time zone you are flying in.

  • Press the square icon on the left side of the screen to close out and eithee app to the right to close or select clear all above all apps that are open.

  • Reboot your Herelink controller by holding the power button to power down and preessing power off.

  • Turn the controller back on by holding the power button down

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  • until you see the Herelink Icon appear and then the home screen. Open up WisprGroundControl. The error should now be resolved.

How much battery should the controller have before flight?

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