I cannot install WGC using the install file. The script to install appears but stops and does not install WGC.
Enable "Developer Mode" on the smart controller by navigating to Settings → About Phone → Build Number and tap at least 7 times on "Build Number." You will receive a message stating “You are now a developer”. Once you finish this step or if this step is complete you need to enable USB debugging in developer option under settings. See below how to enable USB debugging.
When the WGC script runs, I get an error message that says USB debugging is not allowing the script to run.
Go into settings and scroll down to developer options. Once in developer options, you will see USB debugging with a toggle switch to the right of it. Toggle the switch on (This should turn the switch green). You may now run the script.
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Please review the following question carefully. This information is crucial for resolving a PreArm Error if using a Herelink controller. If you encounter this error and do not follow these steps, your aircraft will be unable to arm. |
How should I proceed if the Error “PreArm: OpenDroneID: System not available" persists and cannot be cleared on my Herelink Controller?
This has been fixed in WGC 1.6.0. Please update to prevent this issue.
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How much battery should the controller have before flight?
We recommend you charge your smart controller to 100% before beginning any flight. This will help prevent mishaps in flight and is the best course of action with safety in mind.
What should you do if your smart controller is not staying charged for long enough in the field?
We suggest buying
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a portable charger to extend the battery life throughout the day. Below are links to
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recommendations, but you can purchase any
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charger that will fit your needs.
Charmaswhat Charmas Portable Charger, Smallest 10000 10000mAh Quick Charge Battery Pack
40000mAh Power Bank, ROMOSS 18W PD USB C Fast Charging Portable Charger
What should you do if the LED light on the smart controller is solid/flashing red/solid red on your Smart Controller?
This
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indicates the battery is critically low and the smart controller should be charged before any further use.
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If you are flying and you see this, you should return to launch immediately. Use of the controller while having a low battery could potentially result in a dangerous flight
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situation or end with damage to the drone.
If the controller does go dead while in runs completely out of battery during a flight, a failsafe backup is on, which will bring is active that returns the drone back to its launch position to avoid prevent a fly-away.
Be aware, a failsafe is on
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Although the failsafe exists in case of a disconnection or |
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a depleted controller battery, the user should not willingly fly with a low battery controller. The drone will RTL at the height |
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set in WISPRGroundControl General Settings if the failsafe activates. Depending on the location of the drone at the time of the failsafe, it could collide with obstacles on the way back to its launch position. There will also be no way for the user to make any needed positioning adjustments near the target landing zone. Always check your RTL Height |
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in General settings |
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, and be aware of your surroundings to avoid hitting |
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If the controller doesn’t load parameters when opening WISPRGroundControl, what could be wrong?
First, ensure you have the correct smart controller that corresponds to that drone.
Go into Herelink Settings and under Radio, make sure the Pair State says Paired. If not, you can use these steps to pair your smart controller to your drone
Remove the two silver bolts on the side of the drone on the access door to see the air unit.
Use a small pointy tool to press and hold the pair/reset button until LED 2 is flashing green.
Once flashing, press the pair button under the Radio tab in Herelink Settings. LED should turn solid green and your pair state should now read paired.
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obstacles during any part of the operation. |
My smart controller will not connect to my 5GHz network, what . What should I do?
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Always confirm that the SSID you are trying to connect to is a 5GHz band. If your Wi-Fi connection is a 2.4 GHz band it will not appear in the list of SSID’s in the Wi-Fi menu. |
If the smart controller isn’t allowing you to connect to a 5GHz network, go to your apps menu and click tap Herelink Settings. Under the Radio tab, confirm that the country is set to United States. If it is not, change it to United States and , reboot the controller, and try to reconnect. Available 5GHz networks should show now allowing allow you to connect your the smart controller to your choice of network.
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If the controller is showing displays United States and you still can not cannot connect, Trytry:
1. Switching to a different country code. (You may pick any)
2. Power the controller off and back on using the power button3. .
Change the country back to United States, and your 5GHz SSID (5GHz network) should now be visible for connection
Always confirm that the SSID you are trying to connect to is a 5GHz band. If your Wi-Fi is a 2.4 GHz band it will not show up under the list of SSID’s in Wi-Fi.
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If the controller doesn’t load parameters when opening WISPRGroundControl, what could be wrong?
Navigate to Herelink Settings and under Radio, make sure the Pair State reads “Paired”. If not, you can use these steps to pair your smart controller to your drone. The question above contains an image of this screen if you wish to view for visual reference.
Remove the two screws attached to the access door on the left side of the drone to gain access to the Pair/Reset button.
From the same screen where the paired status is checked, locate the Pair button beneath the Frequency tab.
Use a tool with a small, pointed tip to press and hold the Pair/Reset button until LED 2 is flashing green.
Once flashing, press the Pair button. LED should turn solid green and the pair state should now read “Paired”.
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If the smart controller has sustained damage, what should I do?
If the smart controller
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has been damaged in any way, the controller should be replaced. If you suspect any damage, DO NOT use the controller. This can cause your drone to crash.
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Always check your smart controller before each flight for any damage.
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It must be replaced before you fly your drone.
What percentage should my smart controller be charged to before flight.
We recommend you charge your smart controller to 100 percent before beginning any flight. This will help prevent mishaps mid flight and will also keep the flight safe, as a fully charged controller is always best.
If my drone is not flying smoothly, what should I do?
check that props, payloads, screws and landing gear are all secure.
Check that no errors are being thrown in WISPRGroundControl.
If the compass (GPS) has been bumped or damaged in any way, this can also cause the drone to not fly smoothly or in worst case a crash could happen.
Telemetry data is not showing correctly or at all during flight.
Telemetry data is not displaying properly, or at all during flight.
If this occurs during flight, land the drone and move to the next step.
Close WISPRGroundControl and reopen the application. This should reset everything the app, and all data should be showing correctlyproperly displayed upon when you reopen.
Reboot the drone if closing the application does not work.
What should I do If I try After trying to arm my the drone with the joystick and the “Calibration still running” error pops up, not allowing the drone to arm.Open Herelink Settings and check joysticks, an error reading “Compass calibration running” appears, preventing the drone from arming. What do I do?
Open the Herelink Settings, select the Joystick tab, and make sure that the Y axis has been reversed
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. If it is not reversed, the controller will try to put the drone into calibration mode instead of arming the drone when pulling the joystick down and to the right. See picture below:
What if my smart controller will not connect or show my Wi-Fi SSID?
Your smart controller can only connect to 5GHz Wi-Fi bands. If your Wi-Fi isn't 5Ghz, you can not connect to that SSID
Check in the settings that your smart controller is set to the correct country you are in. If it is not it will not show up on the SSID list when searching for available Wi-Fi.
If your smart controller is set to the correct country in settings, try changing the country to any other country than the one you are located, rebooting the smart controller and then going into settings and changing the country back to the one you are located.
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