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  • Verify that the camera is receiving power and is powered on.

  • Take a picture using the physical camera trigger button on the top right of your controller.

  • Examine the connectors and ribbon of the HDMI ribbon cable for any significant damage that might effect data transmission.

    • Check the ports and connectors of your HDMI ribbon to make sure there are are no loose connections. All connectors should be snug when plugged into the HDMI ports.

  • Leave the HDMI ribbon unplugged from the front mini-HDMI port of the drone until the drone has finished booting, and then plug the HDMI back into the camera

    • If drone is already powered on, unplug the HDMI cable and plug it back in.

  • Take a picture manually using the button on the camera itself. Be sure to do this several times if necessary and give it some patience, as generally this step is a reliable way to return the camera feed.

  • If all of these look good, you should close out of WISPR Ground Control and reboot the drone. The camera feed should appear after the next bootup.

  • Be sure that QGroundControl isn’t open in the backgrondbackground, as it will fight over the port to display the feed with WISPRGroundControl.

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  • Ensure the shutter speed i at 1/1000, This will fix any kind of bluriness blurriness in the pictures. If there is an overcast, the shutter speed should be set to 1/800. If there is any help needed please contact support and they will make sure your shutter speed is set correctly.

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What should I do if running a structure scan and get a “Critical: PreArm: GPS 1 failing configuration checks.” and the .TXT file doesnt doesn't save after running the structure scan?

  • Bring your drone home, reboot and plan the mission again. This should reset all on the drone and you should not have a problem gathering the .TXT file.

    • This is caused by the GPS dropping out due to interfernce interference resulting in corruption of the log. Be mindful how close you are running your structure scan to the structure itself and surrouning surrounding structures/power lines.

WIRIS Enterprise

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  • Please see the picture below for reference.

Spacing in pictures.jpg

Zio and Vio

Info

General Information:

  • Normally when connecting with a Vio, you will see an initial parameter bar load, disappear for a few seconds, and then return, but in a state where it appears to be almost done while not moving.

    • When you see this, the Vio is downloading its parameter list. Sometimes you may see “Mount: Not Healthy” appear on screen before they load.

    • You can verify that this is occurring by tapping the megaphone icon and looking for “Info: Mount: GREMSY VIO fw:7.7.5.0”.

    • With some Vio’s it has been observed that the Vio can either take more time than typically expected to begin booting, pulling its parameter list, or both.

      • This may appear as the camera remaining limp for longer than one expects, or the initial parameter bar appearing to fully finish, but not return.

      • Allow a couple of minutes for the process to conclude. There have been instances where it

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      • appeared the payload is not working, but simply took longer to initiate.

I only have partial control with the Zio or Vio. Zoom does not work, nor does stream swap between normal and thermal vision for the Vio.

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