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If using Pix4D to process your data, it’s optimal to use Pix4DMapper, which supports the Sony A7R IV. Pix4DMapper is designed to process pictures, and should produce good data. The A7R IV is not supported by Pix4DMatic currently, but is projected to be in the near future. You may still upload pictures for data, but the results may be skewed. Until support for the A7R IV with this program is added, Pix4DMapper should be used

  • Ensure the shutter speed i at 1/1000, This will fix any kind of bluriness in the pictures. If there is an overcast, the shutter speed should be set to 1/800. If there is any help needed please contact support and they will make sure your shutter speed is set correctly.

My gimbal will not tilt by using the roll-wheel. What could be the problem?

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