...
When I try to capture an image with the physical or touch buttons, the camera begins to focus but does not a take a picture. When this happens, sometimes other touch buttons are not responsive. What is the solution?
This is currently associated with two possible causes. The first is that the camera will not capture photos if the SD card is in slot 2 (top slot) rather than slot 1 (bottom slot).
The second reason is correlated with a function of the Sony A7R that will refuse to capture an image if the lense lens is unable to achieve satisfactory focus. On rare occurrences this has been linked with locking up the touch buttons.
To get the capture buttons to work properly, adjust the content in the frame of the camera shot. If an object is too close, an object in the distance rests under distortive lighting, or rests at an angle that distorts the way the camera focuses, the camera may reject capture commands.
If Sometimes when this happens, the touch buttons are may be unresponsive and the camera is able to capture a photo, then a reboot of WISPR Ground Control will be required. This should reset the initialization of camera controls and the touch buttons should be responsive again.
...