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When picking the Sony A7R in the payload setting dropdown of WisprGroundControl Wispr Ground Control or in the survey, configurations will change to the default settings WISPR has set for that payload. Changing this may result in mission configurations that do not match ideal values for the mission you wish to conduct. These values may be a changed as needed when planning a new mission. |
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Unplug the multi-port cable (top USB-C cable plugged into the side of the camera). Unplug the drone and repower it. Once powered on and WISPRGroundControl Control has loaded the parameters, plug the multi-port cable back into the port.
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Verify that the camera is receiving power and is powered on.
Take a picture using the physical camera trigger button on the top right of your controller.
Examine the connectors and ribbon of the HDMI ribbon cable for any significant damage that might effect data transmission.
Check the ports and connectors of your HDMI ribbon to make sure there are are no loose connections. All connectors should be snug when plugged into the HDMI ports.
Leave the HDMI ribbon unplugged from the front mini-HDMI port of the drone until the drone has finished booting, and then plug the HDMI back into the camera
If drone is already powered on, unplug the HDMI cable and plug it back in.
Take a picture manually using the button on the camera itself. Be sure to do this several times if necessary and give it some patience, as generally this step is a reliable way to return the camera feed.
If all of these look good, you should close out of WISPRGroundControl WISPR Ground Control and reboot the drone. The camera feed should appear after the next bootup.
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First make sure that your WIRIS Camera is receiving power and is powered on.
Open WISPRGroundControl WISPR Ground Control and select the Wispr button in the top left. You should be taken to the General tab. Under payload be sure WIRIS is selected from the drop down menu.
Verify that your Camera Controller is powered and a blue LED light is shining from it.
Press the Capture button on the WISPRGroundControl WISPR Ground Control screen, and see if the Camera Controller receives the command. To confirm this, after giving the command you will see the blue LED on the Camera Controller blink white, and then return to blue.
Check to make sure you see that no cables are loose, cut, or that any wires slid out of the connectors going from the I/O ports to the gimbal.
If you try all of these steps and still do not have camera control, please visit https://wisprsystems.atlassian.net/servicedesk/customer/portal/3/group/11/create/38 to get a replacement wire harness or have your payload returned for service.
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