{"xsrfToken":"a46169f4f65fab8ece12a2be067a18e098740c49_lout","branding":{"id":"3","key":"csm","name":"Customer Service Management","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#202020","headerLinkColor":"#ffffff","headerLinkHoverColor":"#454545","headerLinkHoverBGColor":"#454545","headerBadgeColor":"#454545"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7b7b64bf-2259-4dc3-a10e-381ef8fc0e43/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZTRhZjRlNi1kYWUxLTQyM2QtOGFhMS04ZGIyNWVjMzY2YTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiN2I2NGJmLTIyNTktNGRjMy1hMTBlLTM4MWVmOGZjMGU0MyI6WyJyZWFkIl19LCJleHAiOjE3NDE3Nzg3OTAsIm5iZiI6MTc0MTc3ODE5MH0.knDBmZVPZ46I_4fg3nZFr6-Wz8r28cVV5GRRZUUFzgA&client=be4af4e6-dae1-423d-8aa1-8db25ec366a1&mode=fit","logoId":"7b7b64bf-2259-4dc3-a10e-381ef8fc0e43","isLogoAvailable":true,"helpCenterTitle":"Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"FAQ","userInitialAnnouncementMessageWiki":"<p><a href=\"https://wisprsystems.atlassian.net/servicedesk/customer/portal/3/article/3735565\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here to view FAQ</a></p>","translations":{"en-US":{"helpCenterTitle":"Help Center","sharedPortalName":"Help Center","announcementHeader":"FAQ","announcementMessage":"[Click here to view FAQ|https://wisprsystems.atlassian.net/servicedesk/customer/portal/3/article/3735565]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#3c2222","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d8e724dd-9c27-464b-a109-51ce43bf7dbe/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZTRhZjRlNi1kYWUxLTQyM2QtOGFhMS04ZGIyNWVjMzY2YTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4ZTcyNGRkLTljMjctNDY0Yi1hMTA5LTUxY2U0M2JmN2RiZSI6WyJyZWFkIl19LCJleHAiOjE3NDE3Nzg3OTAsIm5iZiI6MTc0MTc3ODE5MH0.DfOdBTMV4OKpH0rMSy_YiiJYvkslvb5e2L3BWpbv3VU&client=be4af4e6-dae1-423d-8aa1-8db25ec366a1&height=300&mode=fit","bannerMediaApiFileId":"d8e724dd-9c27-464b-a109-51ce43bf7dbe","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"csm","projectId":10002,"serviceDeskId":3,"name":"Customer Service Management","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"58","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Request a new feature from our development team.</p>","icon":10550,"iconUrl":"https://wisprsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[11],"key":""},{"id":"38","name":"Report a Problem","descriptionHtml":"","callToAction":"Report a Problem","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://wisprsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"37","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://wisprsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[58,38]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a2948081-67b2-3bba-a502-d6309a1f881d","appLinkName":"System Confluence","appLinkUrl":"https://wisprsystems.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Support","spaceUrl":"https://wisprsystems.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CSM","serviceDeskId":3,"kbLinkDomainURLs":["https://wisprsystems.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZTRhZjRlNi1kYWUxLTQyM2QtOGFhMS04ZGIyNWVjMzY2YTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3NzkzOTAsIm5iZiI6MTc0MTc3ODE5MH0.kNkDutZGwW6xdrCpUBjFyxomkhPf3slV0CyLqeSVk6g","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"be4af4e6-dae1-423d-8aa1-8db25ec366a1","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":3735565,"title":"FAQ","url":"https://wisprsystems.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/3735565","space":{"key":"CS","name":"Customer Support","id":196610},"serviceDeskIds":[3],"appLinkId":"a2948081-67b2-3bba-a502-d6309a1f881d","idInString":"3735565","projects":[{"projectId":10002,"serviceDeskId":3,"portalId":3}]}}